Legal Document

ch44 Terms and Conditions

Please read the full terms and conditions carefully before using this platform. By registering with ch44, you are considered to have accepted these terms.

Last Updated: January 2026

ch44 Terms and Conditions

Introduction and Applicability

These terms and conditions ("Terms") apply to the ch44 platform and all of its services. ch44 is an online casino and betting platform operated for users in Bangladesh. By using these services, you are giving your consent to accept the following terms and conditions.

ch44 reserves the right to change or update these terms and conditions at any time. Updated terms and conditions will take effect from the time they are published on the website. Visit this page regularly to stay informed about the latest updates.

Important Notice: This platform is for users aged 21 and above only. Use of the platform by minors is strictly prohibited.

Core Terms

Article 1

Definitions and Interpretation

The following terms used in these conditions have the meanings set out below:

  • "Platform" means the ch44 website, app and all related services.
  • "User" or "Member" means any person who has registered with ch44 or is using the platform.
  • "Account" means the user's registered profile and the associated information, balance and transaction history.
  • "Bonus" means promotional credits or rewards granted by ch44 that apply subject to specific conditions.
  • "Transaction" means any deposit, withdrawal or bet.
Article 2

Account Registration and Eligibility

The following conditions must be met to open an account with ch44:

  • You must be 21 years of age or older.
  • Each individual may open only one account. Opening multiple accounts is prohibited.
  • All information provided at the time of registration must be accurate, complete and up to date.
  • It is the user's responsibility to keep their account password confidential. Account access must not be given to third parties.
  • Registering using a fake identity, false information or someone else's identity is strictly prohibited.

ch44 may request documents for identity verification at any time. Failure to complete verification may result in the account being suspended or closed.

Article 3

Deposit and Withdrawal Policy

The following rules apply to financial transactions on ch44:

  • Minimum deposit amount: ৳300 (per method).
  • Minimum withdrawal amount: ৳500.
  • Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
  • The withdrawal process is generally completed within 5 to 30 minutes.
  • The user must use a payment account registered in their own name. Transactions through third-party accounts are not accepted.
  • ch44 reserves the right to initiate a verification process in the case of suspicious or unusual transactions.
Article 4

Bonus and Promotion Terms

The following conditions must be followed when using ch44 bonuses and promotions:

  • Welcome bonus: 200% bonus on the first deposit, up to a maximum of ৳10,000.
  • Bonus wagering requirement: 15 times (meaning the bonus amount must be wagered 15 times).
  • The bonus balance cannot be withdrawn until the wagering requirement has been met.
  • Each promotion may have its own terms and validity period, which will be stated on the relevant offer page.
  • A user cannot claim the same bonus more than once.
  • If misuse of a bonus or fraudulent activity is detected, the bonus will be cancelled.
Article 5

VIP Program and Rewards

The ch44 VIP program has 5 tiers. Weekly cashback is provided at each tier:

  • Bronze: Up to 0.2% weekly cashback.
  • Silver: Up to 0.3% weekly cashback.
  • Gold: Up to 0.5% weekly cashback.
  • Platinum: Up to 0.6% weekly cashback.
  • Diamond: Up to 0.8% weekly cashback.

Users may be promoted to a higher tier based on activity and contribution. ch44 reserves the right to change the terms of VIP benefits.

Article 6

Gaming Rules and Prohibited Activities

The following rules must be followed while playing games on ch44:

  • Any form of cheating, use of software or automated systems on the platform is strictly prohibited.
  • Collusion betting or the use of other fraudulent strategies is prohibited.
  • Creating multiple accounts or colluding with third parties for the purpose of taking advantage of bonuses is prohibited.
  • Attempting to exploit technical errors on the platform is not permitted. Any such incident must be reported to the support team immediately.
  • ch44 reserves the right to suspend or cancel games and void winnings in the case of any suspicious activity.
Article 7

Account Suspension and Closure

ch44 may suspend or permanently close an account under any of the following circumstances:

  • Breach of these terms and conditions.
  • Providing false information or identity fraud.
  • Fraudulent activity or misuse of bonuses.
  • Suspicious activity related to money laundering.
  • Attempting to disrupt the normal operation of the platform.

If a user wishes to voluntarily close their account, they may contact the support team. It is possible to withdraw a valid balance before the account is closed, provided all verifications have been completed.

Additional Provisions

Article 8

Privacy and Data Protection

ch44 is committed to protecting the personal information of its users. Please read our Privacy Policy for details on how we collect, store and use data. The platform uses SSL encryption technology to keep user information and transactions secure. We do not sell or share personal information with third parties without the user's consent.

Article 9

Limitation of Liability

ch44 is not responsible for the following:

  • Game losses due to internet disconnection or device issues.
  • Losses caused by the user's own negligence or error.
  • Delays or errors by third-party payment providers.
  • Losses resulting from incorrect information provided by the user.

In the event of any technical issue, ch44 will make every effort to resolve it, however there is no obligation to provide compensation for delays caused by external factors.

Article 10

Responsible Gaming Policy

ch44 is firmly committed to responsible gaming. We believe that gaming should be a form of entertainment — not a source of financial stress. Users can access the following features to manage their own gaming activity:

  • The ability to set deposit limits.
  • The ability to join a self-exclusion program.
  • The ability to take a temporary break from their account.

If any signs of gaming addiction appear, please contact our support team immediately or visit the Responsible Gaming page.

Article 11

Intellectual Property

All content on the ch44 platform — logos, designs, graphics, text, software and other materials — is the intellectual property of ch44. Copying, distributing, modifying or commercially using these materials without prior written permission from ch44 is prohibited. The intellectual property of third-party game providers (such as Pragmatic Play, JILI, PG Soft, Spribe etc.) is governed by their own respective terms and conditions.

Article 12

Dispute Resolution

In the event of any dispute or complaint, please contact our customer service team first. We aim to resolve all complaints fairly and promptly. If a resolution is not reached at the initial stage, the dispute will be referred to an internal higher-level review process. Our decision will be final unless otherwise determined.

Article 13

Applicable Law

These terms and conditions are governed in accordance with relevant international online gaming regulations. Users are responsible for complying with the local laws of their own country. ch44 cannot advise users on their local legal obligations. If any part of any provision is found to be unenforceable, the remaining terms and conditions will continue to apply.

Article 14

Changes to and Termination of Services

ch44 reserves the right to change, suspend or discontinue any part of its services at any time without prior notice. This includes removing specific games, changing payment methods or taking temporary maintenance breaks. For significant changes, ch44 will make efforts to give users advance notice.

Article 15

Entire Agreement

These terms and conditions, the privacy policy and the responsible gaming policy together constitute the entire agreement between ch44 and the user. These terms and conditions supersede all previous oral or written understandings. ch44 may publish updates to these terms and conditions at any time, and continued use of the platform will be considered acceptance of the updated terms.

Have questions about the terms and conditions?

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Related Pages

Privacy Policy

Learn how your personal information is collected and kept secure.

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Responsible Gaming

Learn about our guidance and support services for safe gaming.

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FAQ

Find quick answers to common questions in our FAQ section.

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About Us

Learn more about ch44 — information about our goals and services.

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