ch44 Privacy Policy

Welcome to the ch44 platform. We, ch44, place the highest importance on your privacy. This privacy policy explains what information we collect about you while you use the ch44 website and services, why we collect it, how we use it, and how we keep it secure. By using this website, you are considered to have accepted the terms of this privacy policy. Please read it carefully.

This policy applies only to services operated under the ch44.cam domain. For the privacy policies of third-party websites or payment providers, please refer to the terms of the relevant party.

What Information We Collect

The following personal information may be collected when you register, log in, and use services on the ch44 platform:

1.1 Information You Provide Directly

• Full name, date of birth, and gender
• Email address
• Residential address
• Payment information (bKash, Nagad, Rocket account number or bank details)
• National ID card or passport details (when identity verification is required)
• The content of your communications with customer support

1.2 Automatically Collected Information

• IP address and device identifier
• Browser type and version
• Operating system and device details
• Website access times, page view information, and navigation logs
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

Information may be verified from trusted third-party sources for the purposes of fraud prevention, age verification, and security assurance. However, such information is never sold to third parties for commercial purposes.

Purpose of Data Collection

ch44 uses your information for the following legitimate purposes:

• Completing account registration and identity verification
• Processing financial transactions including deposits and withdrawals
• Maintaining the security and integrity of the platform
• Preventing fraud, money laundering, and other illegal activities
• Providing 24/7 customer support
• Implementing responsible gaming guidelines
• Complying with applicable laws and regulations
• Improving platform services and enhancing the user experience
• Sending important service-related notifications (promotional communications subject to your consent)

Data Storage and Security

ch44 adopts industry-standard technical and organizational measures to protect your personal information. Our platform uses SSL encryption technology, which keeps your information secure during transmission.

3.1 Security Measures

• 256-bit SSL/TLS encryption on all data transmissions
• Sensitive information stored in encrypted databases
• Firewall and access control systems to prevent unauthorized access
• Regular security audits and risk assessments
• Regular data protection training for staff

3.2 Data Retention Period

Your information will be retained for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period for the purposes of legal obligations, dispute resolution, and fraud prevention.

Cookies and Tracking Technologies

The ch44 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the website and the user experience.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and support core functionality.
• Performance Cookies: Collect information to monitor and improve website performance.
• Functionality Cookies: Help remember your preferences and settings.
• Analytical Cookies: Used to analyze user behavior in order to improve services.

4.2 Cookie Controls

You can control or refuse cookies through your browser settings. However, disabling certain cookies may limit specific functionality of the website.

Data Sharing and Disclosure

ch44 may share your information with third parties in the following limited circumstances:

5.1 Service Providers

For payment processing (bKash, Nagad, Rocket, etc.), identity verification, game software providers, and other technical services, the minimum necessary information may be shared with our trusted partners. These providers operate under a confidentiality agreement with us.

5.2 Legal Obligations

We may be legally required to disclose information in response to court orders, government investigations, compliance with anti-money laundering regulations, or legitimate requests from law enforcement agencies.

5.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new authority. Users will be properly notified in advance of any such change.

Your Rights

As a registered user with ch44, you have the following rights:

• Access: You may request a copy of the information held about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: You may request deletion of your information in certain circumstances, though this may be limited where legal obligations apply.
• Objection to Processing: You may object to the processing of your information for specific purposes.
• Withdrawal of Consent: Where information is processed on the basis of consent, you may withdraw that consent at any time.
• Opt Out of Marketing: You may request at any time to stop receiving promotional communications.

To exercise these rights, please contact our support team. We will process your request as quickly as possible.

Protection of Minors

ch44 is an adult gaming platform. This service is intended only for individuals aged 21 and above. We do not knowingly collect information from any minor. An age verification process is conducted at the time of registration.

If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted. If a parent or guardian believes their child is using ch44, please contact us without delay.

International Data Transfers

In some cases, your information may be processed or stored outside Bangladesh. In such cases, we ensure that appropriate safeguards are maintained and that the information is handled in a manner consistent with this privacy policy.

For international transfers, we follow contractual security clauses and applicable data protection standards.

Responsible Gaming and Data Use

ch44 is committed to responsible gaming. We may monitor your gaming data in order to identify any signs of gambling-related problems and to provide you with support when needed.

If you feel your gaming behavior is getting out of control, please contact our responsible gaming department. Self-exclusion or limit-setting measures will be arranged at your request.

For more information, please visit our Responsible Gaming page.

Changes to This Policy

ch44 reserves the right to update this privacy policy from time to time. In the case of significant changes, users will be notified by email or through a clear notice on the platform.

Updated policies will take effect from the date of publication. Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.

Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to exercise your data rights, please contact us:

We will process your request as quickly as possible. Complex privacy matters may take a little more time to respond to, but we always take your enquiry seriously.